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How
do I purchase Driving or Ride-Along experiences?
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| Richard Petty Driving Experience products; including reservations for Driving experiences, Ride-Alongs and merchandise; can be purchased on-line or by calling our Customer Service and Sales Center at 1•800•BE•PETTY (1-800-237-3889). |
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Are
Gift Cards available?
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Yes! Richard Petty Driving Experience
offers monetary Gift Cards that can be used to purchase any Driving or
Ride-Along experience as well as merchandise. Gift Cards can be purchased
on-line, trackside or by calling at 1•800•BE•PETTY
(1-800-237-3889). Minimum Gift Card purchase is $20.00.
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How are Gift Cards/Gift Certificates redeemed?
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Gift
Cards:
Gift cards can be redeemed by calling 1•800•BE•PETTY and at trackside. Gift
Cards can be used trackside to purchase Ride-Along and Driving experiences
(when space is available) as well as photos, DVD’s and souvenir merchandise.
Currently customers are not able to redeem gift cards on-line. On-line redemption will be implemented in Spring 2008.
Please have your gift card with you at the time of booking/purchase as the card
number (on the back of the card) as well as the PIN/security code (scratch off
the silver strip on the back of the card) will be needed.
Gift Cards are valid for the monetary amount purchased. As such, any total
purchase (sales tax, etc.), which exceeds the monetary value of the card will
be due at the time of purchase. Ride-Along and Driving experience prices vary
depending on track location. Experience prices vary depending on track
location, peak and off-peak seasons, dates and times. All prices are subject to
change without notice.
Gift Certificates:
If you have a paper Gift Certificate, rather than a Gift Card, it can be
redeemed on-line or by calling 1•800•BE•PETTY (it cannot be
redeemed trackside). Gift Certificates are no longer available for purchase.
To redeem a gift certificate on–line, make the selection of experience(s) (including date and time of program) and/or merchandise that you want to purchase from the website. Continue through the purchase/check-out process. When the payment screen appears (asking for credit card information, etc.), scroll down the page an you will find the Gift Certificate Redemption area.
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How do Ride-Along experiences work?
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Ride-Alongs are available on a first come, first serve basis. Reservations are not required or accepted at most tracks. Ride-Alongs are normally available on days we offer driving experiences and begin one hour after the start of each driving class.
Different from our standard Ride-Alongs are Race Weekend Ride-Alongs
(Race Rides) which do require reservations -
visit the Race Ride page for more information.
In addition to days that we offer driving experiences, Walt Disney World Speedway and Daytona International Speedway have exclusive Ride-Along days. At Walt Disney World Speedway in Orlando Ride-Along days operations are from 9am to 4pm on most Tuesdays and Thursdays (call 1•800•BE•PETTY for a complete listing of dates). At Daytona International Speedway Ride-Along days operations are from 9am to 4pm on the specified days; visit our Daytona information page for a complete listing or call 1•800•BE•PETTY.
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How can I purchase a Ride-Along experience?
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Ride-Alongs can be purchased on-line or by calling 1•800•BE•PETTY where your purchase will be delivered in the form of a monetary gift card. Ride-Alongs can also be purchased trackside.
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How do I redeem a Gift Card or Ride Ticket for a Ride-Along at track?
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Gift Card:
If you have a Gift Card, simply present it trackside where the balance will be verified and then the value of the Ride-Along deducted (typically $109 plus applicable sales tax). See “Ride-Along Experiences” under the “Drive or Ride-Along Programs” button on the home page for pricing details.
Ride-Along purchases are converted to individual monetary gift cards. As such, if the recipient redeems the Ride-Along purchase (Gift Card) at a track where the experience price is more than what was paid (sales tax, and/or premium price location, etc.), the balance will be payable at the time of redemption.
Ride-Along Ticket:
Paper Ride-Along tickets are no longer available for purchase. If you have a paper $99 Ride-Along Ticket, it is valid at most of our tracks excluding Daytona, Indianapolis and Watkins Glen. $99 Ride-Along tickets are not valid for Weekend Race Rides or other special Ride events. Premium Ride-Along tickets can be redeemed at Daytona.
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Do Gift Cards or Ride-Along Tickets expire?
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No. There is no expiration on Richard Petty Driving Experience Gift Cards, Ride-Along Gift Cards and Ride-Along Tickets.
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Can I get a refund for my Gift Card?
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No.
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Is change given for purchases made with Gift Cards?
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No.
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What if my Gift Card is lost or stolen?
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If a gift card is lost or stolen, we will credit only the balance remaining on the Gift Card, with valid proof of purchase (receipt that is sent with gift card). Please call 1•800•BE•PETTY for assistance.
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Where can I check my Gift Card balance?
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Review your Gift Card balance anytime on-line at www.1800bepetty.com using the “Gift Card Balance” button located on the home page or call 1•800•BE•PETTY during normal business hours.
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Are there any service fees for unused balances on my Gift Card?
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No, there are no service fees for unused balances.
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Will I be able to use my Gift Card if the magnetic strip is damaged?
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You can use a Gift Card with a damaged magnetic strip as long as the numbers on the card, including PIN, are legible or you have the original receipt that has the unique identifying number (sent with gift card).
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Can I add more value to my Gift Card?
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No, incremental additions cannot be made to our Gift Cards. We will be happy to sell you an additional card.
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Can I buy Gift Cards in bulk?
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Yes, please use the “Contact Group Events” button located on the home page for bulk purchase inquiries (any purchase greater than a quantity of 10 is considered bulk).
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Can I get a refund for my reservation?
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There is a $75 fee charged for any cancellations or changes made more than 30 days prior to the experience date. Cancellation or changes made less than 30 days prior to experience data are subject to forfeit the entire amount.
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Can I send my web order to multiple addresses?
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No, if you need your order split between addresses, you will need to create separate orders for each individual address.
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Can web orders be sent to international addresses?
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No, Web orders can only be shipped within the U.S. and Canada. All international orders must be placed by calling 1•800•BE•PETTY..
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Are reservations required?
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Reservations are required for all Driving experiences. Ride-Along reservations are only needed at Indianapolis Motor Speedway, for Race Ride weekends and for special Ride-Along events. Otherwise Ride-Alongs are available on a first come first serve basis.
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How
does the wait list work?
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You can add your name to the wait list for a class that is sold out. You can do this on-line once you select the specific Sold Out session then click on the Wait List button at the bottom of the Experience Details page. Then simply follow the instructions. You may also call 1•800•BE•PETTY. [You will not be charged for signing up to be on the wait list.] If a seat opens up, a call center representative will contact you to book your seat. It is highly recommended that you check back often to see if seats are available.
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Do I need any prior racing experience?
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No experience is required.
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Do I have to start out with the Rookie Experience?
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No. Please note that our Advanced Racing Experience has a prerequisite.
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What
is provided and what do I need to bring?
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All participants are provided with a regulation helmet and safety device, as well as a driver’s suit. Participants need to wear socks, closed-toe shoes and clothes that will be comfortable under the driver’s suit (shorts are allowed).
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Are there weight or height restrictions?
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Not exactly. The cars do not have doors, so participants must have the ability to climb through a 15" high by 30" wide window that sits 36" from the ground. Our driving suits are available up to size 3X.
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Are there age restrictions?
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Driving Programs Restrictions: At Daytona International Speedway, Walt Disney World® Speedway and Watkins Glen International you must be at least 18 years old with a valid drivers license and at all other tracks be at least 16 years old with a valid drivers license to participate in our driving experiences. Also must be able to drive a manual transmission (stick shift).
Ride-Along Programs Restrictions: At Walt Disney World® Speedway you must be at least 16 years old; at Watkins Glen International you must be at least 18 years old and at all other tracks be at least 14 years old to participate in our riding experiences.
All participants under 18 must be accompanied by a parent or legal guardian.
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Can family and friends come along?
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Absolutely! We have a special seating area set-up where family and friends can watch. They are welcome to bring video recorders and cameras.
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Can I purchase food and beverages while at track?
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Snacks and refreshments are available for purchase at the merchandise trailer.
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What
happens if it rains?
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If we are unable to dry the track, each participant will be given the option to reschedule to a mutually agreeable date or be issued a rain certificate. Sorry, refunds are not available.
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How fast will I be able to go?
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Top speed varies according to student performance, track location and limits set for each program.
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What is done to insure participants' safety?
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To insure the utmost quality and safety, Richard Petty Driving Experience’s fleet of cars rotate in a quality assurance program as well as daily inspections prior to runs. Also, participants go through two elements of safety and instruction training, in car and on track instruction. In the event of an incident Richard Petty Driving Experience is responsible for any equipment damage and the participant covers any personal damage (per participant’s signed liability waiver).
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How do I get a job at Richard Petty Driving Experience?
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Check out
Job Opportunities page (under Our Company) for our available job openings in your area.
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How do I get a donation for my fundraiser?
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While we wish that we could donate to all valuable causes, unfortunately it just isn't possible. That is why we have chosen
Victory Junction Gang Camp, The
Hole in the Wall Gang Camp and Kyle
Petty Charity Rides as our partner charities. We concentrate all our resources toward their success. We hope that you will join us in supporting these charities.
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Will this qualify me to hold a NASCAR license?
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No. Anyone who wants to participate in a NASCAR-sanctioned event as a competitor must apply for, receive, and possess a valid, current NASCAR license authorizing participation. If you have extensive on-track racing experience, an application request form for a NASCAR Membership may be obtained from NASCAR Headquarters by calling 386-253-0611 x5550.
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If you didn't find the answer to your
question on this page, please send us an e-mail
or call our Customer Service and Sales Center at 1•800•BE•PETTY
(1-800-237-3889). Our hours of operation are 8am-7pm Monday through Friday and
8am-5pm Saturday and Sunday.
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